Four Kelsey-Seybold Nurses Receive Prestigious Bronze Excellence in Nursing Awards

For the eleventh year in a row, Kelsey-Seybold Clinic nurses were awarded the prestigious Excellence in Nursing Award by the Good Samaritan Foundation. Kelsey-Seybold nominated four nurses for the awards this year and each won the bronze award.

Heather Guerrero, R.N., Lisa Pfeffer, R.N., Lisa Richardson, R.N., and Fallon Wiggins, R.N., were recognized for their commitment to nursing by the Good Samaritan Foundation.

Since Kelsey-Seybold Clinic began working with the Good Samaritan Foundation in 2010, 17 of our registered nurses have been awarded the bronze award, two have been awarded the silver, and one has been awarded the gold, said Mary Ellen Gregory, R.N., Clinical Education Program Manager, Kelsey-Seybold Clinic.

Heather Guerrero, R.N., Nurse Manager, Cancer Services, Kelsey-Seybold Clinic – Berthelsen Main Campus, has been at Kelsey-Seybold for eight and a half years and refers to nursing as her “second life.”

“As my children were getting older, I thought ‘OK, what am I going to do?’ I just fell into nursing,” Heather said. “On my first day of clinicals, I realized this was it for me.”

Nursing is a calling for Heather Guerrero, R.N., who cares for patients at The Kelsey-Seybold Cancer Center.

For Heather, knowing she makes a difference in a patient’s life is the best part of being a nurse.

“It’s an honor to be chosen as a bronze medalist by the Good Samaritan Foundation. One of the things we try to remind people of in the Cancer Center is that we are looking at the whole person, not just the illness,” she said. “I’m not just thinking of the health condition we’re treating; I’m also thinking of the psychological and social elements of treatment and working to make sure the patient and staff get the support they need.”

The Good Samaritan Foundation believes that rewarding and recognizing excellent nurses is a key component in retaining quality professionals and addressing the nurse workforce shortage. Nurses are recognized for their passion for nursing, as well as their roles in teaching and mentoring other nurses.

“All of our nurses do a spectacular job of providing quality care to our patients – and I’m so proud to work alongside them and these four nurses who deserve this recognition,” Mary Ellen said

Lisa Pfeffer, R.N., was honored to be nominated for an Excellence in Nursing Award, especially among her peers at Kelsey-Seybold.

Lisa Pfeffer, R.N., Nurse Manager, Kelsey-Seybold Clinic – Fort Bend Medical and Diagnostic Center, has been a nurse at Kelsey-Seybold for 21 years. Lisa says her favorite part of the job is mentoring and supporting her staff. “I love being able to support my team and help them move forward in their own careers.”

Fallon Wiggins, R.N., says no matter how much nursing changes, meeting the needs of patients is always the first priority.

While all four women love their jobs, they agree it has been challenging at times, especially with the ongoing nursing shortage. However, the goal of nursing has always remained the same, which is to provide excellent patient care.

Fallon Wiggins, R.N., Nurse Manager, Kelsey-Seybold Clinic – Summer Creek, has been a nurse at Kelsey for eight years. What she likes most about Kelsey-Seybold is the high level of care given to each patient and the support given to nursing staff.

“Nursing has changed, but the nature of the profession remains the same,” Fallon said. “We always want to do what is best for our patients and what is proven to work.”

Even with the difficulties COVID-19 has caused, the past year has had its rewards, too, said Lisa Richardson, R.N., Nursing Supervisor II, Kelsey-Seybold Clinic – The Vintage.

Lisa Richardson, R.N., is proud to be part of the nursing profession, which continues to shine during the COVID-19 pandemic.

Lisa, who has been a nurse for over 25 years, has been with Kelsey for 14 years. She says taking care of patients and helping them problem solve difficult circumstances are the best parts of her nursing career and a rewarding part of nursing during the pandemic.

“COVID-19 has been very challenging, but I think it has been a very proud moment for nursing as well,” Lisa said. “When you’re in the hospital or the clinic, you have people coming in and they’re scared, and it’s nurses who are there helping them get the care they need. Speaking from my experience, we had people thanking us. I think that gratitude goes such a long way.”

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